Privacy Policy
Effective Date: 12/21/2024

Welcome to Divine Sillage! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website, https://divinesillage.com (the “Site”). By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide:

  • Name, email address, phone number, and shipping address when you make a purchase or contact us.
  • Information submitted through forms, such as inquiries or newsletter sign-ups.

b. Automatically Collected Information:

  • IP address, browser type, device information, and browsing behavior using cookies and analytics tools.

c. Payment Information:

  • Payment details (such as credit card numbers) are processed securely by third-party payment processors. We do not store your payment information.

2. How We Use Your Information

We use the information we collect for:

  • Processing and fulfilling your orders.
  • Providing customer support and responding to inquiries.
  • Improving our website and services.
  • Sending promotional emails if you opt-in to our mailing list.
  • Preventing fraudulent transactions and ensuring security.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: For order processing, shipping, and payment transactions.
  • Legal Authorities: If required by law to comply with legal obligations or protect our rights.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our Site. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Third-Party Links

Our Site may include links to external websites. We are not responsible for the privacy practices or content of these third-party websites.

7. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you.
  • Requesting corrections or updates to your personal information.
  • Opting out of marketing communications.

To exercise these rights, please contact us at info@divinesillage.com.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: